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$113.99 list($139.99)
1. Landel LT-301 MailBug Email and

1. Landel LT-301 MailBug Email and Internet Appliance
list price: $139.99
our price: $113.99
(price subject to change: see help)
Asin: B00004LMEC
Catlog: CE
Manufacturer: Landel
Sales Rank: 5993
Average Customer Review: 4.28 out of 5 stars
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Amazon.com Review

If you'd like to send and receive e-mail but don't want to bother learning about or paying for a computer, the MailBug may be perfect for you. With the MailBug, checking your e-mail is a easy as pressing a single button.

To set up the MailBug, we connected the AC power and plugged in the telephone line cord. The MailBug's screen came to life and instructed us to press a button so that it could call a toll-free number to set the date and time. After setting the time, the MailBug informed us that we had new e-mail. Without checking the manual, we intuitively determined how to view, read, reply to, and later compose e-mail. (When you receive your MailBug, you must obtain an e-mail address and sign up for Landel Telecom's proprietary e-mail/Internet service by calling the customer support number included in the box. For more information, click on the FAQ in the left navigation bar, and see the question that asks "How does the MailBug e-mail service work?" Note that our test unit was preprogrammed with an e-mail address.)

The MailBug has 61 main keys, 8 function keys above the main keyboard, and 12 menu buttons next to the LCD screen. Typing on the full-size keyboard is fast and easy. The Shift keys and functions keys are conveniently placed and all the keys were responsive and comfortable as we typed our messages.

While browsing the onscreen menus, we discovered the Services function, which let us view headline news and look up stock quotes. We also located the built-in phone book, which allowed us to create and save names and phone numbers. The entire process was straightforward and intuitive.

Additional features include an e-mail address book and caller ID with a 100-call history and automatic "display and dial." A status LED blinks rapidly to indicate that the phone is ringing and blinks slowly to indicate new caller-ID calls or voice-mail messages. (A subscription to caller ID and voice mail is optional through your phone company.) The documentation, which is easy for novice users to understand, completely explains how to compose, send, receive, and manage e-mail.

If you don't want a PC but you do want to send and receive e-mail, the MailBug from Landel Telecom is an easy-to-use alternative.

Pros:

  • Very easy to set up and use
  • Comfortable keyboard for fast typing
  • Requires no computer skills

Cons:

  • Does not accept e-mail attachments
  • Requires monthly subscription fee
... Read more

Features

  • Send and receive e-mail with an ordinary phone line
  • Caller ID with name, number, time, and date
  • Auto-dialing phone directory with 100 names and numbers
  • Full-size QWERTY keyboard
  • Get quick and easy access to news, sports scores, stock quotes, weather, and more; for use in United States; not compatible for use in Puerto Rico or U.S. Virgin Islands

Reviews (36)

5-0 out of 5 stars Perfect for the computer-phobic
We bought the mailbug for my in-laws, who are in their 60's and have never been comfortable with computers. In order to make it look especially simple, we set up their account before we gave it to them, and found this to be an easy process. At one point we had to call the help line and the person who helped us was very nice - you could tell they were used to helping people without any computer experience. When my in-laws opened this gift they were skeptical about being able to use it, but within 5 minutes of plugging it in they had sent their very first email. Now they love it and use it almost every day.

4-0 out of 5 stars Definitely a friend of the computer-shy oldies
I am going to buy this clever gadget the first thing next month for my old folks. Only clarification I need is whether I have the freedom of choice for any ISP. And yes, the main thing is that I am living in Singapore. Anyone who can direct me to the nearest store which sells this practical item in Singapore???

5-0 out of 5 stars Love my bug
This is by far the best e-mail internet appliance on the market. Simple, user-friendly device. I highly recommend it to anyone who wants to keep up with family and friends via e-mail and not have to wrestle with a computer.

4-0 out of 5 stars Question about the Mailbug
I already have an ISP. Is it possible to reconfigure the mail settings (POP3, SMTP, ISP login & pw) for the Mailbug and NOT have to pay an additional monthly fee ? Or must you pay an additional monthly fee for a 2nd (redundant) service ? I know that the Mailbug's competition (Earthlink's MAILSTATION) does not allow you to change these settings even though there is a menu in the details section for it. Earthlink's Mailstation won't allow to reconfigure its settings for another ISP, but does Mailbug allow it (so I don't have to pay any monthly fees associated with it) ?

1-0 out of 5 stars Piece of junk, don't buy!!!
I bought this appliance for my grandmother, who was terrified of computers. We thought it would be a wonderful way for her to be able to keep in touch without the fear involved in a big computer setup.

The day after I set it up for her, it erased all the previously stored data. The next day it told her that memory was full and she must erase messages, even though she didn't have any. Landel tech support wasn't any help, as whenever we called them it became quickly apparent that anyone who read the manual knew more about the Mailbug than their own employees.

After these first two snafu's, it would work for a while, and then erase all stored information at a rate of about once a month. While this may be just a minor inconvenience to people used to computers and email, for my grandmother it meant a total standstill in communication and complete frustration. She would have to wait for a more tech-savvy member of the family to come out and set up the stupid machine again.

Finally, today, after having owned the machine for a whopping 9 months, the modem inexplicably "blew out" and the machine is officially dead. What a waste of time and money it turned out to be.

It is also worth noting that the price of the monthly service was not the $8.95 advertised, but jumped to $12.90 because even though my grandmother lived in a major metropolitan area, Landel told me there were no local calling numbers, so we had to use an 800-number and pay a surcharge for that privilege.

This would be a great little device if it did what it said it would. But it doesn't. Skip it and buy a basic computer with a cheap, reputable internet provider like AOL or NetZero.

Edited 12/17/03 to add: After extensive email communications with Landel, they acknowledged that this unit was defective and offered to replace it with a new one. However, a new computer had already been bought and I declined the offer. Instead they refunded four months of service charges to partially compensate us for the trouble the defective machine caused. I still wouldn't recommend this product, but acknowledge that the customer service representative worked very hard to find a solution that would remedy the situation. ... Read more


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